REEFLEX MIND & MOTION

Privacy Policy

Reeflex Mind & Motion is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or services, including home visits and care home services.

Who We Are

Reeflex Mind & Motion provides physiotherapy-led physical and cognitive wellbeing services for older adults, delivered both in private homes and within care home settings.

If you have any questions about this policy, please contact:
Email: reeflexuk@outlook.com

What Information We Collect

We may collect and store the following information:

Your name

Your email address

Your phone number

Any information submitted through contact forms or enquiries

Basic website usage data such as pages visited and time spent on the site

Where services are provided, we may also collect relevant information to support safe and appropriate physiotherapy input.

How We Use Your Information

We use your information to:

Respond to enquiries and booking requests

Provide physiotherapy services at home or within care settings

Communicate relevant information about your care or requested services

Improve our website and services

Maintain appropriate business and clinical records

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your data under one or more of the following lawful bases:

Your consent

Legitimate business interests

To fulfil a service you have requested

To support the safe delivery of physiotherapy services

How Your Data Is Stored

Your data is stored securely and only accessed by Reeflex Mind & Motion.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

How Long We Keep Your Data

We only retain your personal data for as long as necessary to:

Deliver services

Meet legal, professional, and regulatory obligations

Maintain appropriate records

Your Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Withdraw consent at any time

To exercise your rights, please contact us at reeflexuk@outlook.com.

COOKIE POLICY

Cookie Policy

This website uses cookies to improve your experience and understand how visitors use the site.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site function correctly and provide information about how it is used.

Types of Cookies We Use

Essential Cookies

These are required for the website to function properly and cannot be switched off.

Analytics Cookies

These help us understand how visitors interact with the website, such as which pages are visited most often. This data is anonymous and used to improve the website.

We may use tools such as Google Analytics.

Managing Cookies

When you first visit the website, you will be asked to accept or reject non-essential cookies.

You can also manage or delete cookies at any time through your browser settings.

TERMS AND CONDITIONS

Terms and Conditions

By using this website, you agree to the following terms and conditions.

About Us

This website is operated by Reeflex Mind & Motion, a provider of physiotherapy-led wellbeing services delivered in private homes and care home environments.

Website Use

The content on this website is for general information only and does not constitute medical advice. It should not replace individual assessment or professional healthcare guidance.

You agree not to:

Use the website for unlawful purposes

Attempt to gain unauthorised access

Copy or reproduce content without permission

Services

All services provided by Reeflex Mind & Motion, including home visits and care home services, are subject to individual assessment and agreement.

Recommendations and interventions are based on professional clinical judgement and tailored to each individual.

Service details, pricing, and availability may change.

Liability

We take reasonable care to ensure the information on this website is accurate and up to date. However, we do not guarantee that all content is free from errors.

Reeflex Mind & Motion is not liable for any loss or damage arising from reliance on website content or use of the website.

External Links

This website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to These Terms

We may update this policy and these terms at any time. Continued use of the website means you accept any changes.